Frequently Asked Questions

C Baji FAQ — All Your Questions Answered in One Place

From registration to withdrawal — everything you need to know about C Baji is right here. Search below or browse by category.

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Account 9
Payment 9
Bonus 9
Betting 9
Security 6
App 6

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Signing up on C Baji is quick and simple. Registration page Go and enter your name, mobile number, password, and date of birth. Then verify with the OTP sent to your mobile — and your account is ready. The whole process takes just 2 minutes.
You must be at least 18 years old to register.

No. Under C Baji's rules, only one account per person is permitted. If multiple accounts linked to the same individual are detected, all accounts will be closed and balances may be forfeited. Play fair.

Login page Click the "Forgot Password?" button. Enter your registered mobile number — you'll receive an OTP. Verify the OTP and set a new password. The whole process takes under 1 minute.

Yes, but identity verification is required to change your mobile number. Contact the support team and they will guide you through the process. For security reasons, this cannot be changed directly from your profile.

Identity verification is required before withdrawing — this is for the security of your account. Upload a photo of your NID or birth registration certificate. Verification is typically completed within 24 hours. Once verified, you won't need to do it again.

Contact the support team to close your account. Make sure to withdraw your balance first. For permanent self-exclusion, Responsible Gaming visit the page for full details.

First, make sure you're entering the correct mobile number and password. If you've forgotten your password, reset it. If the issue persists, clear your browser cache or try a different browser. If you're still having trouble, contact the support team.

After logging in, you can update your address, district, and contact details from Profile Settings. However, to change your name or date of birth, you'll need to contact the support team, as these are linked to your KYC verification.

C Baji is strictly for users aged 18 and above. Date of birth is required at registration, and NID-based age verification is carried out before any withdrawal. Accounts belonging to minors will be permanently closed.

Financial Transactions Go to the page and select "Deposit". Choose your preferred method — bKash, Nagad, or Rocket — and enter the amount. Follow the instructions; funds are typically added to your balance within 1–3 minutes.
  • Minimum deposit: ৳500
  • No deposit fees
  • Instant Credit

Withdrawals are typically processed within 5–15 minutes. First-time withdrawals may require KYC verification, which can take longer. During peak hours, processing may take up to 24 hours.
Processing may take slightly longer between midnight and 6:00 AM.

The minimum withdrawal amount at C Baji is ৳500. The maximum daily withdrawal limit varies depending on your account level. There are no processing fees on withdrawals.

The following payment methods are available on C Baji:
  • bKash — Most popular, instant
  • Nagad — Fast & Reliable
  • Rocket (DBBL) — Available across Bangladesh
  • Bank Transfer — Ideal for large amounts

Start by waiting 5 minutes. If the issue persists — take a screenshot of the transaction and send it to the support team via live chat. Include the transaction ID and time. Most issues are resolved within 15–30 minutes.

Log in and Financial Transactions Go to the page. There you'll find a complete history of all deposits, withdrawals, and bonus transactions, sorted by date.

A withdrawal can be cancelled before processing begins. Contact the support team while the request is still "Pending." Once it moves to "Processing," cancellation is generally not possible.

Contact the support team immediately. If the withdrawal is still being processed, cancellation may be possible. C Baji always sends funds to your registered payment method — so make sure you enter accurate details at registration.

C Baji does not charge any deposit or withdrawal fees. However, your mobile banking provider's own charges may apply — such as bKash or Nagad's standard transaction fees.

New members receive a 100% welcome bonus on their first deposit — up to ৳10,000. For example, a ৳1,000 deposit gives you a total balance of ৳2,000. No code needed — the bonus is added automatically.
To view the full bonus terms and conditions, Bonus page View.

Bonus balance can be used directly for betting. However, to withdraw bonus funds, you must complete a specified wagering (betting rollover) requirement. Each bonus has its own wagering conditions — Bonus page View details.

Find your unique referral code in your profile. When a friend registers using your code and makes their first deposit, you'll receive a referral bonus. The more friends you refer, the more bonuses you earn.

Yes! C Baji offers weekly cashback and reload bonuses for regular members. The bonus amount depends on your betting activity. Bonus page Check back regularly.

Each bonus has its own validity period — typically 7 to 30 days. If the wagering requirements are not met within this period, the bonus will be automatically cancelled. Always check the expiry date when claiming a bonus.

Absolutely! C Baji runs special promotions during Eid, Puja, the World Cup, IPL, and Big Bash. Bonuses are significantly higher during these periods. Keep notifications on so you don't miss out.

Yes. When making a deposit, you'll have the option to decline the bonus. If you choose not to take the bonus, your deposited funds can be withdrawn directly — with no wagering requirements.

You earn points with every bet you place. Accumulated points can be redeemed for bonuses, free bets, or other rewards. On the Rewards page View your points balance and redemption options.

C Baji's Official Promo Code Bonus page are published. Special codes are also sent via registration email or SMS. Before using a code found elsewhere, verify it with the support team.

Bet page Go to your preferred sport and select it. Click on any match from the match list. Check the odds — higher numbers mean bigger payouts but lower chances of winning. Enter your amount and click the "Place Bet" button. Start with small bets.

Live betting means placing bets in real time on a match that is already in progress. Bet page Click the "Live" tab to see all ongoing matches. Odds change fast in live betting, so make your decision quickly.
A stable internet connection is required for live betting.

As a general rule, confirmed bets cannot be cancelled. However, if a match is cancelled or postponed, C Baji will automatically void the bet and issue a full refund.

C Baji offers 200+ sports markets:
  • Cricket (including IPL, World Cup, BPL)
  • Football (Premier League, Champions League)
  • Kabaddi, Tennis, Badminton
  • Basketball, Volleyball
  • E-Sports

If a match is fully cancelled, all bets are refunded. If the match is rescheduled and played later, bets remain active. Results determined by the D/L method are settled under standard rules. Details In the Terms & Conditions View.

Bets are typically settled within 15–30 minutes after the match ends, and winnings are credited to your balance. Live bets are settled even faster.

C Baji uses Decimal Odds. For example, odds of 2.50 mean — a ৳100 bet returns ৳250 if you win (your original ৳100 + ৳150 profit). The higher the odds, the lower the probability, but the bigger the potential payout.
Winnings = Bet amount × Odds

Sports Events The page shows a full schedule of today's and upcoming matches. Use filters to find matches by specific sport or league.

Yes! Accumulator (parlay) bets are supported on C Baji. Add multiple matches to your betslip — if all of them win, the odds multiply and you can walk away with a massive payout. Keep in mind, one loss means the entire bet is lost.

Change your password immediately. Contact the support team via live chat — they can temporarily lock your account. Check your login history. Never share your password or OTP with anyone.

Yes. C Baji uses 256-bit SSL encryption. Your data is never sold to third parties. To learn more, Privacy Policy Read.

Always log in from the official website cbaji.wine. Never share your password or OTP with anyone over the phone or via SMS — C Baji will never ask for this. Do not click on links from unknown sources.

Yes, C Baji supports mobile OTP-based two-factor authentication. Enable it from your account settings. Once active, your account stays secure even if your password is compromised.

Yes, for your security, the system will automatically log you out after a period of inactivity. This is especially useful on public devices. On your personal device, enabling "Remember Me" means you won't need to log in every time.

For any complaints, contact us via live chat or email (support@cbaji.wine). Include a full description of the issue along with screenshots. Our 24/7 support team is always here to help.

App Page Both Android and iOS versions are available for download. Download the APK directly — the installation guide is on the page. Biometric login is supported on the app.

On Android, go to your phone's settings and enable "Install from unknown sources". Make sure you have at least 100MB of free storage. If you're still having trouble, On the App page Check the detailed guide or reach out to the support team.

Yes. C Baji works fully on mobile browsers — simply open cbaji.wine in Chrome, Firefox, or Safari. The mobile web version supports all features.

You'll receive a notification whenever a new app update is available. App Page Download the latest version from the official source. Uninstall the old APK before installing the new one — your data will remain safe.

Go to the Notifications section in the app's Settings menu to turn them on or off. You can manage notifications for bonuses, match updates, and promotions separately.

Yes. The C Baji app includes a data saver mode that significantly reduces data usage. Without live streaming, data consumption is very low. Core features work even on a 2G network.
C Baji Support

We're Always Here for You

If you can't find your answer in the FAQ, don't worry — the C Baji support team is always ready to help.

24/7
Live Chat Support
Even at 3 AM, come to live chat — a trained support agent will respond instantly.
Full Support in Bengali
The C Baji support team operates entirely in Bengali. You don't need to know English to get help.
Fast
Average resolution in 2 minutes
Most issues are resolved within 2 minutes. Even complex matters are addressed within 24 hours.
Detailed Guide Library
Step-by-step guides for new users, video tutorials, and tips are always available.
Trusted & Transparent
C Baji never dodges a question. You'll always get an honest, transparent answer to any issue.
Secure
Privacy Guaranteed
All support chat conversations are completely confidential. Your personal information is never shared with any third party.
About C Baji

C Baji FAQ — Why is this page important?

C Baji is one of Bangladesh's most trusted online betting platforms. Millions of Bangladeshi users bet on cricket, football, and other sports, and enjoy Live Casino on C Baji every day. This FAQ page was created to answer the questions of this growing community.

The C Baji FAQ page is updated regularly. Whenever a new feature is added or a rule changes, this page is the first place it's reflected. Check here before reaching out — you'll often find the answer without needing to contact live chat.

C Baji believes an informed bettor is the best bettor. We want you to have complete knowledge of every aspect of the platform — from registration to withdrawal. No hidden rules, no confusion.

If you have a question that isn't covered in this FAQ, please reach out via live chat or email (support@cbaji.wine). Your question may be one that thousands of others have too — so we'll add it to the FAQ.

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